Lark recently launched!

Launch YC: Lark: AI Agents for Billing

"Automate Billing Operations with Lark"

TL;DR: Lark helps subscription companies automate customer billing support inquiries, manage chargebacks, and prevent fraud.

https://youtu.be/gmg8HxjaS1Q

Founded by Jack Brown & Vijit Dhingra

Vijit and Jack both previously built the usage based billing product at Stripe. Vijit also built Stripe’s customer portal and worked on their disputes infrastructure. Jack has solved billing issues at several startups before Stripe.

Problem

Billing your customers is hard.

Teams spend tens of hours every week attending to billing support inquiries and customers often wait days to receive a response. You also have to worry about fraud and chargebacks.

All of this is distracting for your team and no one likes working on this. Ignoring the issue leads to frustrated customers, risk of being banned from your payment processor, and lost revenue.

Solution

Lark provides AI agents that automate all of this for you.

Their agents integrate with your billing provider (e.g. Stripe), support system (e.g. zendesk), and data sources to gather context about the customer and take actions on your behalf. The agents’ decisions are evaluated against strong guardrails to ensure their actions are safe and follow your policies.

Their Ask

If you’re tired of dealing with billing issues or know someone who is, the team would love to chat! They are currently working with a few large consumer companies and are actively looking to onboard more customers. They are also happy to chat about anything in the billing space!

Learn More

🌐 Visit uselark.ai to learn more.
📅 Book time here, or reach the founders here.

👣 Follow Lark on LinkedIn.

Posted 
August 27, 2025
 in 
Launch
 category
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