Eloquent AI recently launched!

Launch YC: Eloquent AI: The AI Operator for Financial Services

"Automate complex, regulated support operations end-to-end for compliant and reliable customer services."
🎯TL;DR Eloquent AI is the first AI Operator built specifically for financial services to automate complex, regulated customer service operations beyond frontline support.

The Eloquent AI Operator learns to securely navigate your existing systems simply by observing your standard operating procedures (SOPs)—automating up to 96% of tasks without any engineering effort.

Founded by Tugce Bulut & Aldo Lipani

Eloquent AI is founded by Tugce Bulut, a second-time entrepreneur with deep expertise deploying large-scale AI solutions for Fortune 500 enterprises, and Dr. Aldo Lipani, a Machine Learning professor, who also runs a research lab specializing in multimodal LLMs.

Introducing Eloquent AI

🙏The Ask

If you’re running a fintech or insurtech and looking to automate customer service operations, Eloquent AI would love to help. Just reach out to the founders via email here.

❌ The Problem

Financial institutions want AI-driven efficiency, yet adoption remains below 1%. Why? Generic AI agents fail in regulated environments due to:

↳ Constant hallucinations

↳ Compliance risks

↳ Heavy engineering requirements stalling action automation

Financial services require AI built specifically for regulated workflows—seamlessly integrated into legacy systems, delivering reliable actions, not dead-end conversations.

Image Credits: Eloquent AI

Eloquent AI: End-to-end customer support automation. Zero APIs required.

Unlike generic AI agents, Eloquent AI goes beyond frontline support to fully automate customer support end-to-end. Instead of relying on cumbersome API integrations that require long dev cycles, the AI Operator learns directly from observing your SOPs and team’s actions, securely navigating your internal systems exactly as human agents do.

Automate complex, multi-party workflows—unfreeze accounts, handle AML/KYC checks, adjust repayments, or update claim statuses without escalations.

Deploy rapidly with no internal engineering requiredEloquent AI learns securely by observing your team through multimodal technology, enabling our operator to reason and interact across both language and visual inputs.

Ensure compliance effortlessly with their proprietary LLM, Oratio, trained specifically on your financial regulations for secure, auditable interactions.

Integrate seamlessly—connect AI directly to your CRM, databases, and support platforms for chat, voice and email support.

Confidently resolve complex queries, ensure accurate routing, and eliminate hallucinations through continuous simulation and rigorous evaluation.

🚀 The Impact

Trusted by leading financial institutions, Eloquent AI drives immediate operational efficiency:

  • 24/7 Coverage: Consistent, high-quality customer experience across all channels.
  • Up to 96% Automation: Scalable automation handling nearly all regulated customer requests.
  • 4x Cost Reduction: Significant operational savings, achievable in weeks.
GIF

See What Eloquent AI Can Do For You

Tired of wrestling with generic AI and manual workflows? Eloquent AI gives you fully automated, compliant customer operations—with zero coding required.

Learn More

🌐 Visit www.eloquentai.co to learn more.
📅 Book your demo here.

📬 Reach the founders directly here.
👣 Follow Eloquent AI on LinkedIn & X.

Posted 
May 16, 2025
 in 
Launch
 category
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